Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return or exchange.

To be eligible for a return, your item must be unworn and unwashed, with original tags attached, and in its original packaging. You'll also need your order number.

To start a return, message us on WhatsApp at +20 155 125 2371 with your order number. You can also reach us by email at mohamed6206400@outlook.com.

Return shipping
If the return is due to a defect or an error on our part, we cover the return shipping cost. If the return is due to a change of mind (wrong size, changed preference, etc.), the customer is responsible for return shipping.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Once your return is received and inspected, we'll reach out to arrange the best outcome for your situation — whether that's an exchange, store credit, or a refund. If more than 15 business days have passed since your return was approved, please contact us at mohamed6206400@outlook.com.