Privacy Policy

Last updated: July 20, 2026

VALYAL ("we," "us," "our") respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data.

  1. Information We Collect When you visit our site, place an order, or sign up for our mailing list, we may collect:
  • Order information: name, shipping address, billing address, email, phone number, payment details (processed securely by our payment provider — we do not store full card details)
  • Marketing information: email address, and interaction data if you subscribe to our newsletter or follow retargeting links
  • Automatically collected data: IP address, browser type, device information, and browsing behavior on our site via cookies and tracking pixels (including Meta Pixel and TikTok Pixel)
  1. How We Use Your Information We use your information to:
  • Process and fulfill your orders
  • Communicate with you about your order status
  • Send marketing communications, if you've opted in (you can unsubscribe at any time)
  • Run retargeting and advertising campaigns via Meta and TikTok to show you relevant ads based on your interaction with our site
  • Improve our website and product offerings

  1. Cookies and Tracking We use cookies and tracking pixels (including Meta Pixel and TikTok Pixel) to understand site usage and deliver targeted advertising. You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.

  2. Sharing Your Information We do not sell your personal information. We share data only with:

  • Payment processors, to complete transactions
  • Shipping carriers, to deliver your order
  • Marketing platforms (Meta, TikTok), for advertising and retargeting purposes, in accordance with their own privacy policies
  • Shopify, as our e-commerce platform provider

  1. Data Retention We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  2. Your Rights You may request access to, correction of, or deletion of your personal data by contacting us at support@valyal.com. You may unsubscribe from marketing emails at any time using the link in any email we send.

  3. Data Security We take reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure.

  4. Children's Privacy Our site is not intended for individuals under the age of 16. We do not knowingly collect data from children.

  5. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

  6. Contact Us For questions about this Privacy Policy or your personal data, contact us at support@valyal.com.